💧 CESPM Water Bill Payment Mexicali 2026
Check and pay your drinking water bill from your phone, online or in person
How Do You Want to Pay Your Water Bill?
CESPM App
Most Convenient
- Current, annual or semiannual payment
- 12-month history
- Report issues
- Find service centers
Online Portal
cespm.gob.mx
- Pay with your account number
- No registration needed
- Electronic invoice
- Card payment
Service Centers
13 in the municipality
- Cash or card payment
- Contracts and changes
- Clarifications
- Payment plans
Kiosks and Stores
Self-pay, banks and stores
- Kiosks at 8 centers
- OXXO, 7-Eleven and more
- Banks
- Auto-pay and SPEI
💡 Which Option Suits You Best?
✅ USE THE CESPM APP IF:
- • You want to pay from home at any time
- • You need to check previous bills (up to 12 months)
- • You want to report an issue to 073 from your phone
- • You prefer having everything on your phone
✅ USE OFFICES IF:
- • You need to do additional procedures
- • You prefer personalized assistance
- • You have problems with your service
- • You want to pay in cash
📱 CESPM App: The Easiest Way
Main App Features
💰 MULTIPLE PAYMENTS
- • Current bill payment
- • Annual payment
- • Semiannual payment
📊 INQUIRIES
- • Bills from up to 12 months
- • Find service centers
- • CESPM news
🚨 REPORTS
- • Report issues to 073
Download CESPM App
📲 AVAILABLE FOR:
📋 HAVE ON HAND:
- • Your account number (printed on your bill)
- • A debit or credit card to pay
🏢 CESPM Service Centers
There are 13 in the municipality. Headquarters: Calle Río Sinaloa #1399, Col. Vallarta, phone (686) 564-1900. List from cespm.gob.mx, checked on October 21, 2026.
Santorales
Zone 01Nueva Esperanza
Zone 02Centro Cívico
Zone 03Río Nuevo
Zone 03Centro Histórico
Zone 03Río Mocorito
Zone 04Novena
Zone 05González Ortega
Zone 06Ángeles de Puebla
Zone 06Villas del Rey
Zone 07Ciudad Morelos
Zone 08Guadalupe Victoria
Zone 09San Felipe
Zone 10What Can You Do at CESPM Offices?
💰 PAYMENTS
- • Current bill (cash or card)
- • Overdue balances
- • Installment payment plans
📋 PROCEDURES
- • Water and sewer contracts
- • Owner change
- • Change of billing details
- • Meter replacement after damage or theft
🎯 SPECIAL SERVICES
- • Payment exemption (BC-CESPM-018)
- • Billed consumption clarifications
- • No-debt certificate (libertad de gravamen)
🚨 Service Emergencies and Reports
EMERGENCIES: 073
Leaks and water reports
CESPM WhatsApp: (686) 569-8020 · Switchboard: (686) 564-1900
WATER LEAKS
On public roads, homes or meters
SERVICE OUTAGE
No water or low pressure
TECHNICAL PROBLEMS
Damaged meter, blocked intake
📋 Report Handling Process
Initial Report
App, 073 or in person
Folio Assigned
For tracking
Evaluation
Specialized technicians
Repair
Based on urgency
Resolution
Notification to the user
Additional Services and Support
🎁 Discounts and Social Support
👴♿ PAYMENT EXEMPTION (BC-CESPM-018)
- • People living in poverty over 60
- • Widowed people living in poverty over 50
- • People with disabilities, retirees and pensioners
- • With income up to 5 UMA
- • Free procedure at the service center
📄 WHAT TO BRING
- • A recent water bill
- • Valid official ID (INE, driver license, consular ID, professional ID or passport), original and copy
- • A socioeconomic visit is made to your home
📣 2026 DEBT RELIEF
CESPM is applying a state decree that waives overdue balances and surcharges (bulletin of October 16, 2026). According to local media (El Imparcial, July 2, 2026), residential users get 100% of fines and surcharges waived if they pay off before December 31, 2026. Confirm your case at a service center.
📋 Main Procedures
🏠 CONTRACTS
- • Residential water (service connection)
- • Sewer (residential discharge)
- • Non-residential and government users
- • Additional meter
👥 CHANGES AND CLARIFICATIONS
- • Owner change
- • Change of billing details
- • Billed consumption clarification
- • Payment plans
All in person. Requirements on the procedure listings at cespm.gob.mx/tramites.
🏧 Kiosks, Banks and Stores
Automatic Kiosks (24 hours)
According to CESPM, there are kiosks at the Nueva Esperanza, Centro Cívico, Río Nuevo, Centro Histórico, Río Mocorito, Novena, González Ortega and Villas del Rey service centers. Every center has self-pay.
Banks and Stores
Banks: BanBajío, Banamex, BBVA, Banorte, HSBC, Santander, Scotiabank, Banregio and Banjército.
Stores: OXXO, 7-Eleven, Circle K, Calimax, Ley, Walmart, Bodega Aurrera, Sam's Club, Elektra, Farmacias del Ahorro, Tiendas Extra, Liverpool, VIP Market, Chevron, Mercado Pago and Financiera para el Bienestar.
From home: automatic card charges and SPEI transfers (request at pagospei@cespm.gob.mx).
List from cespm.gob.mx/donde-pagar. Each store may charge its own fee.
⚡ Process at Automatic Kiosks
Enter Data
Account number
Verify
Bill details
Select
Payment method
Pay
Confirm amount
Receipt
Automatic printing
❓ Frequently Asked Questions about Water Service
📞 Complete CESPM Contact Directory
🚨 Emergencies 24/7
🏢 Headquarters
Digital Channels
🌐 Portal: cespm.gob.mx
💳 Online payment: ecespm.gob.mx (account number only)
📱 App: CESPM App (iOS/Android)
💬 WhatsApp: (686) 569-8020
Important Tips
📱 App: For payments and inquiries
🚨 Leaks and no water: 073
💰 Annual payment: in 2026 there was 12% off in January and 8.5% in February according to local media (already expired); the 2027 discount is usually announced at year end.
✅ Data verified on October 21, 2026
💡 Tips for Better Service
✅ RECOMMENDATIONS:
- • Pay before the due date to avoid surcharges
- • Consider automatic card charges so you never miss a payment
- • Report leaks immediately to 073
- • Keep your contact phone updated
📱 TAKE ADVANTAGE OF TECHNOLOGY:
- • Download the app for more convenience
- • Check your bills from the last 12 months
- • Use the portal for electronic invoicing


