💧 CESPM Water Bill Payment Mexicali 2026
Check and pay your drinking water bill from your phone, online or in person
24/7 Service Available
CESPM APP
24/7
PORTAL
ONLINE
3 OFFICES
MEXICALI
KIOSKS
24/7
EMERGENCIES
073
WATER EMERGENCIES: 073 (Available 24/7)
How Do You Want to Pay Your Water Bill?
CESPM App
Most Convenient
Available: 24/7/365
Time: Immediate
- Card payment
- 12-month history
- Report leaks
- Notifications
Online Portal
cespm.gob.mx
Available: 24/7
Time: Immediate
- Electronic invoice
- Full history
- Annual payment
- Llave BC
CESPM Offices
3 Locations
Available: Mon-Fri 7:45-17h
Time: 10-15 min
- In-person service
- Cash/card
- Extra procedures
- Full support
Kiosks 24/7
Automatic
Available: 24/7/365
Time: 5 minutes
- No lines
- Multiple points
- Cash/card
- Receipt
💡 Which Option Suits You Best?
✅ USE THE CESPM APP IF:
- • You want to pay from home at any time
- • You need to check previous bills
- • You want to receive outage notifications
- • You prefer having everything on your phone
✅ USE OFFICES IF:
- • You need to do additional procedures
- • You prefer personalized assistance
- • You have problems with your service
- • You want to pay in cash
📱 CESPM App: The Easiest Way
Main App Features
💰 MULTIPLE PAYMENTS
- • Current bill payment
- • Annual payment (discounts available)
- • Semiannual payment
- • Advance payments
📊 INQUIRIES
- • Bills from up to 12 months
- • History of payments made
- • Updated account statement
- • Detailed monthly consumption
🚨 EMERGENCY REPORTS
- • Report leaks (connects to 073)
- • Report lack of water
- • Report tracking
- • Anomalies in the network
Download CESPM App
📲 AVAILABLE FOR:
📋 TO USE THE APP YOU NEED:
- • Have a CESPM water contract
- • Account number or user key
- • Phone registered with CESPM
- • Create an account the first time
⭐ Rating: 4.2/5 stars
🔄 Last update: January 2026
🏢 CESPM Offices in Mexicali
NUEVA ESPERANZA OFFICE
(Main)
Calle Villahermosa 1300 y Navolato, Col. Nueva Esperanza
(686) 564-26-20
Mon-Fri 7:45-17:00, Sat 9:00-12:00
Services: Full services: payments, procedures, general assistance
CENTRO CÍVICO OFFICE
(Government Zone)
Independencia y Ave. de los Héroes, Centro Cívico
(686) 564-26-30
Mon-Fri 7:45-17:00, Sat 9:00-12:00
Services: Payments, inquiries and basic procedures
RÍO NUEVO OFFICE
(Commercial Zone)
Entre Lázaro Cárdenas y Ave. Castellón
(686) 564-26-31
Mon-Fri 8:00-17:00, Sat 9:00-12:00
Services: General assistance and payments
What Can You Do at CESPM Offices?
💰 PAYMENTS
- • Current bill (cash or card)
- • Overdue balances
- • Payment agreements
- • Deposits and advances
📋 PROCEDURES
- • New contract
- • Owner change
- • Data modification
- • Temporary suspension
🎯 SPECIAL SERVICES
- • Senior citizen discounts
- • Disability support
- • Clarifications and claims
- • Social programs
🚨 Service Emergencies and Reports
EMERGENCIES: 073
Water emergency line - Available 24/7/365
You can also call: (686) 564-61-01
WATER LEAKS
On public roads, homes or meters
Report to 073
Urgency: Immediate
SERVICE OUTAGE
No water for more than 6 hours or low pressure
Call 073
Urgency: Urgent
TECHNICAL PROBLEMS
Damaged meter, blocked intake
CESPM App or 073
Urgency: Normal
📋 Report Handling Process
1
Initial Report
App, 073 or in person
2
Folio Assigned
For tracking
3
Evaluation
Specialized technicians
4
Repair
Based on urgency
5
Resolution
Notification to the user
⏱️ RESPONSE TIMES:
- • Emergencies: 2-4 hours
- • Minor leaks: 24-48 hours
- • General repairs: 3-5 days
- • New installations: 7-15 days
Additional Services and Support
🎁 Discounts and Social Support
👴 SENIOR CITIZENS
- • Discount on the monthly rate
- • Requirement: valid INAPAM
- • Request at CESPM offices
♿ PEOPLE WITH DISABILITIES
- • Preferential rate
- • Official medical certificate
- • Annual validation process
🤝 FAMILIES IN EXTREME POVERTY
- • Government subsidy
- • Socioeconomic assessment
- • Federal support program
📋 Main Procedures
🏠 NEW CONTRACT
- • Residential service
- • Commercial service
- • Property documentation
- • Payment of fees
👥 OWNER CHANGE
- • Due to property sale
- • Due to inheritance
- • Data update
- • Balance transfer
⏸️ TEMPORARY SUSPENSION
- • Due to extended travel
- • Due to vacancy
- • Later reactivation
- • Retention of rights
🏧 Automatic Kiosks 24/7
Main Locations
Nueva Esperanza (multiple kiosks)
Centro Cívico (government zone)
Río Nuevo (commercial zone)
Plaza Cachanilla
Plaza Nuevo Mexicali
Major shopping centers
Service Features
⏰ AVAILABILITY
- • 24 hours a day
- • 7 days a week
- • 365 days a year
- • No exception on holidays
💳 PAYMENT METHODS
- • Cash
- • Debit cards
- • Credit cards
- • No additional fees
⚡ Process at Automatic Kiosks
1
Enter Data
Account number
2
Verify
Bill details
3
Select
Payment method
4
Pay
Confirm amount
5
Receipt
Automatic printing
❓ Frequently Asked Questions about Water Service
📞 Complete CESPM Contact Directory
🚨 Emergencies 24/7
073
Leaks and lack of water
(686) 564-61-01
CESPM direct line
🏢 Main Offices
Nueva Esperanza: (686) 564-26-20
Centro Cívico: (686) 564-26-30
Río Nuevo: (686) 564-26-31
General Hours:
Mon-Fri 7:45-17:00, Sat 9:00-12:00
Digital Channels
🌐 Portal: cespm.gob.mx
📱 App: CESPM (iOS/Android)
🏛️ BC Government: bajacalifornia.gob.mx
💬 Chat: Available on the portal
Important Tips
💡 Best time: 8:00-10:00 AM at offices
📱 Recommended app: For payments and inquiries
🚨 For emergencies: Always use 073
💰 Annual payment: Discounts available
💡 Tips for Better Service
✅ RECOMMENDATIONS:
- • Pay before the due date to avoid surcharges
- • Use the app to receive reminders
- • Report leaks immediately to 073
- • Keep your contact phone updated
📱 TAKE ADVANTAGE OF TECHNOLOGY:
- • Download the app for more convenience
- • Enable scheduled outage notifications
- • Check your consumption history
- • Use the portal for electronic invoicing